At Lyons we pride ourselves on giving you a transparent and straight-forward service. We understand that renting can be a headache, with all the contracts to read, complicated fees to understand and the pressure of timing involved. That’s why we try and make this process as easy as possible for all parties. Our processes are straight forward, to get you moving into your new home as swiftly as possible.

1Renting and viewing through Lyons

Moving home is an exciting time, feel free to contact us to register and view our properties. Be sure to share as much information about your search criteria as possible; location, your move in dates, how many people your looking for and of course budget. This will help not only in finding your next home but also the application process if things move forward.

2Making an offer

If you find a property you’d like to rent through Lyons, it time to put forward an offer. Your offer is not just financial but also about your situation. We’ll ask question in regard to your employment status, how many people will be living in the property and your move in dates. We’ll then liaise with the landlord for a decision.

3Holding deposits

Once an offer is accepted, we’ll ask for a 1 week rent holding deposit. This will secure the property to you, the property will then be suspended from marketing. The holding deposit is handshake and will be deducted from the balance of move in funds.

4Fee’s

There is absolutely no fees for tenants. We only ever request a security deposit and rental money.

5Referencing

All of our refereeing is carried out online through our clever referencing system. There is no need print of documents or to visit us in person, everything can be filled in easily online via your smartphone, tablet or computer. Our systems will check your Identity, employment/income status and any adverse credit. If you have any doubts please tell us in advance, there is usually a work around.

6Tenancy Agreement

Your tenancy agreement will be process via our audited online system, it can be signed using your smartphone from anywhere. Once all parties have signed it will be sent to you digitally.

7The security deposit & deposit replacement

Along with the first month rent in advance, you will need to pay a 5 week rent security deposit. This is refundable at the end of term (minus agreed deductions). By law, your security deposit must be protected in a Government approved deposit scheme within 30 days from the start of the tenancy. Lyons use the DPS (Deposit Protection Service).

8The Inventory

Lyons will instruct a professional third party inventory to be carried out. The Inventory will note in depth the condition of the property and its contents all backed up with detailed photographs. The Inventory document is then shared with all parties to sign at the beginning of the tenancy to confirm that it’s accurate. Any discrepancies should be raised at this point. At the end of the tenancy, the same document is then used compare the state of the property and on the findings of this comparison the deposit is then awarded appropriately.

9The end tenancy process

Ending your tenancy, will require for you to give Lyons notice in writing - an email will do. In most cases notice will be 1-2 months. We will in most cases need to put the property back on the market and conduct viewings for new tenants, we’ll give you at least 24 hours notice.

If an inventory was compiled when you moved in, the inventory clerk will meet you at the property on your last day to conduct the check-out process and at that point you surrender the property back to the agency by handing over your keys. From that point on you will not be allowed to return to the property. Lyons will then be in touch with you within 10 days of that date to arrange the return of your deposit if there are no deductions. If, however the landlord wishes to make deductions from your deposit, there will be a set procedure for that to take place. Details of which can be found on the website for the deposit scheme that is being used.